Class Policy & Registration FAQ

Tuition

  • All iO West registration is done online or in person. We accept Visa, Mastercard, and cash. We do not accept registration over the phone.
  • Tuition for most classes may be paid in full upon registration, or, if paying on a payment plan, first half payment upon registration and second half payment at the BEGINNING OF THE FOURTH WEEK OF CLASSES.
  • Please note: Payment plans can only be made with credit card. Payment plans made with a credit card will automatically have the second payment charged at the midpoint of the class session.
  • Most electives, workshop and intensives require payment in full upon registration.

Refund/Class Drop Policy – Improv classes

  • Up until 24 hours before your first class meets in Week 1, you may cancel anytime for any reason and receive a full refund.
  • If it’s less than 24 hours before your first class, but still sometime before your second class, you may drop your class for a full class credit toward a future term. However, NO refunds will be given. (If you split your payment, you will get half a credit and we won’t charge your card for the second half.)
  • If it’s after your class meets in Week 2 but still sometime before your class meets in Week 4, you may drop your class for a half credit toward a future term. NO refunds will be given.
  • If you drop your class after the 4th time your class meets you will receive no credit or refund of any kind.
  • There are no refunds or prorating for being sick, schedule changes, not liking the teacher, or changing your mind.
  • If iO West needs to change the schedule or change the teacher before your term starts, you can get a full refund at the time we notify you about it. You must request this refund sometime before your class’s 2nd session.
  • Issued credits are good for one year.

Refund/Class Drop Policy – Writing classes/workshops

  • Up until 24 hours before your first class meets, you may cancel anytime for any reason and receive a full refund.
  • After that, no credits or refunds of any kind will be given for writing classes or workshops.

Attendance

  • You are expected to be at class every week. If you miss more than two classes at your scheduled time, you may not be allowed to advance. You must have permission to leave class early or it will be counted as an absence.
  • Students may make up missed classes by attending the same level class at any other time it is offered, except in Levels 5B where no make-ups are allowed.
  • Attendance requirements for electives & workshops vary according to the class and are set by the instructor.
  • Late Policy: If you’re more than 15 minutes late to your class, it will be counted as an absence. After 15 minutes, you can come to the class and audit, but you will not be able to participate in that class.

SHOW VIEWING REQUIREMENTS


Requirements:
Level 1 students are required to see three of the following shows over the course of the session.
Tuesday – Harolds
Wednesday – Harolds/King Ten
Thursday – Quartet/Reckoning/Cook County
Saturday – Armando

Level 2 students are required to see three of the following shows over the course of the session.
Tuesday – Harolds
Wednesday – Harolds/King Ten
Thursday – Quartet/Reckoning/Cook County
Saturday – Armando

Level 3 students are required to see three of the following shows over the course of the session.
Tuesday – Harolds
Wednesday – Harolds
Saturday – Armando

Level 4 students are required to see three of the following shows over the course of the session.
Tuesday – Harolds
Wednesday – Harolds/King Ten
Thursday – Quartet/Reckoning/Cook County

Level 5 students are required to see three of the following shows over the course of the session.
Tuesday – Harolds
Wednesday – Harolds
Saturday – Armando

Level 5B students are required to see three of the following shows over the course of the session.
Tuesday – Harolds
Wednesday – Harolds/King Ten
Thursday – Quartet/Reckoning/Cook County
Saturday – New Forms 7-9 in DCT/Armando

When you arrive at the theater to see a show, you must check in at the box office so they can record your attendance.

If you will have a problem meeting the requirement due to your particular circumstances, please consult your teacher to figure out how you can meet the show viewing criteria for the class. Students who are under 21 need to consult their teacher to determine which DCT shows they should see.

Student ID Cards

Student ID cards get you into shows for free (if seats are available) and your friends in for half price to $10 shows.

Class Shows

Level 3, 4 & 5 have a performance as a part of their class. Level 5B has a seven week run of shows on Saturdays in the following term.

Internships / Work Study

  • iO West’s internship program allows students to work at the theatre in exchange for improv classes.
  • To apply for an internship position, please fill out an application and return to the iO West Office or Box Office. Applications can also be emailed to darcy@ioimprov.com .
  • Internships are only available to currently enrolled students.
  • Please call the Training Center with any additional questions!

LEVEL ADVANCEMENT / PLACEMENT


Improv Training Program

The Improv program consists of 6 levels. To enroll in a Level 1 class, no audition is necessary.

Advancement is not automatic.

Each student is individually evaluated by their instructor and given a recommendation to advance or repeat the level, based on the passing criteria that all students receive the first day of class. If a student repeats a level, tuition is half-price.

Writing Program

Enrollment in Writing classes is open.

Electives / Workshops

Many electives and workshops have special enrollment criteria. For more information about a workshop or elective, contact the Training Center.

Registration FAQ

IS THERE AN AUDITION FOR IMPROV CLASSES?
iO West does not hold auditions for its training programs. Anyone is welcome to enroll in our Improv and/or Writing classes.

WHAT IF I’M NOT AN ACTOR? ARE IMPROV CLASSES STILL FOR ME?
While improvisation is an acting discipline, and iO West teaches improvisation as a performance art, it is not necessary to be an experienced actor or performer to enroll. Basic knowledge of acting technique is helpful, but not required.

CAN I PLACE INTO A HIGHER LEVEL IF I HAVE IMPROV EXPERIENCE?
Typically, every incoming student starts at Level 1, regardless of prior experience. Due to the unique curriculum, vocabulary and philosophy of the skills we teach, it is essential for all students to have a common foundation to their work. Some exceptions are made for students who are uniquely qualified for advanced placement, based on prior training and experience, but no students will be placed beyond Level 2. If you wish to inquire about advanced placement, please email a current acting resume and training history to Darcy@ioimprov.com

CAN I BE “CUT” FROM THE PROGRAM?
There are no “cuts” as a part of iO training. At the end of each level, students are assessed by their current instructor and given a recommendation to advance or repeat. Students may repeat a level as many times as they wish. Tuition for repeating any level except 5B is half price. iO West does however reserve the right to remove a student from class at our discretion if we feel they are destructive to the learning process in any way.

HOW DO THE LEVELS & SESSIONS WORK?
Each class level consists of 7 weeks. Students meet once a week for 7 consecutive weeks. At the end of the level, each student is evaluated by his/her instructor and recommended to advance or repeat the level.

WHAT IS THE ATTENDANCE POLICY?
Students are required to attend five out of their seven classes on their chosen day & time. Absences may increase the likelihood of a recommendation to repeat the level.

WHAT DO I DO IF I MISS A CLASS?
Students are allowed to make up class in another section at the same level, for Levels 1, 2, 3, 4, & 5. If the class is full, a teacher may ask you to audit to ensure that the enrolled students get a proper amount of stage time.
Please note that make-up classes are not permitted in Level5B due to the  need for consistency in the group.

HOW WILL I KNOW IF I AM ALLOWED TO ADVANCE TO THE NEXT LEVEL?
At the beginning of the session, students will receive a copy of the criteria for passing the level from their teacher.
All students will be notified via email following Week 5 of classes to find out if they are cleared to register for the next level, or if there are specific things the teacher needs to see accomplished in the last two weeks before advancement is granted.

CAN WE GET CLASS CREDIT FOR REFERRING FRIENDS?

Yes!

You can receive a $50 discount when signing up for your next class through our Refer-A-Friend program! Yup, it’s that simple. When your friend signs up for their FIRST iO West Improv class, you get the reward!
To redeem the discount, your referral must write YOUR NAME in the MEMO box online when registering through Active.com. Once their registration has been received, your $50 discount is logged into our system. Simply call our office when you’re ready to cash in your discount on your next improv class registration. Easy peasy!

If you have further questions, please feel free to call the Training Center at (323) 962-7560.